Tag: customer experience

megafon

Couchbase in Telecom: MegaFon, Russia

Egor Kovalchuk is a deployment manager in MegaFon, one of the largest telecommunication companies in Russia.  His career in telecom spans more than a decade.  Egor’s team is in charge of developing, integrating, and monitoring multiple business systems and applications...

Using Google Artificial Intelligence Services in Couchbase N1QL

“If you’re not using deep learning, you should be.” – Jeff Dean, Google Fellow. Google has started out with a mission to empower everything and everyone with Artificial Intelligence (A.I.).  It has open-sourced Tensorflow and supporting libraries to enable developers...

/ February 10, 2018

The Value of Customer Feedback

A couple weeks ago, our company came together in Paris, as we will do again later this month in the Silicon Valley, for our user conference called Connect.  During our conferences, we spend time talking to current and prospective customers...

/ October 12, 2017

Is digital innovation facing a data dilemma? Part Two: what’s behind the data crisis?

In a previous post, I wrote about the first lesson of Couchbase’s Data Dilemma research – that, despite businesses having clear ambitions to radically improve new customer experiences and engagement, those ambitions aren’t being met. Today we’re going to look...

/ August 16, 2017

Engaging for growth: Introducing the industry’s first Engagement Database

Today at Couchbase, we tread a new path by carving out a new category of database: the Engagement Database. What is an Engagement Database, you ask me – a guy steeped in the technology side of the business? It’s something...